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WIP Aging chart

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Key features of the WIP Aging chart

The WIP Aging chart gives you a clear, real-time view of how work progresses across your workflow by showing how long items have been in each stage. It helps you quickly identify aging work, detect bottlenecks, and understand where the flow is slowing down. With flexible data source selection, customizable WIP definitions, percentile-based highlights grounded in historical performance, and detailed Breakdown and Issue list views, you can analyze work at any level - from a single team to a portfolio.

Whether you are triaging daily work or investigating systemic delays, the Agile WIP Charts provide the visibility needed to catch risks early and keep flow under control.

How different roles use the WIP Aging chart

Product Owner
I use the WIP Aging chart to see whether work is progressing smoothly across the workflow. It helps me identify items that are taking longer than expected and prioritize work that risks missing commitments.

Scrum Master
I use the chart during stand-ups to identify aging and stalled items. It helps the team focus on removing blockers and keeping work flowing, rather than starting new tasks.

Tech Lead / Engineering Manager
I use the work item aging chart to understand where work slows down in the development process. It helps me detect bottlenecks (for example, in code review or testing) and rebalance capacity.

Release Train Engineer (RTE)
Across multiple teams, the WIP Aging chart helps me identify systemic bottlenecks and aging work that may impact program delivery. It highlights where flow breaks down across the ART.

C-level Executive
I use the WIP aging report to understand where work tends to slow down across the organization. Persistent aging in certain stages signals systemic issues that may impact delivery predictability.

Catch bottlenecks early and keep work flowing with WIP AGING CHARTS
WIP logo

Key feature 1: Flexible data source selection

WIP Aging chart allows you to analyze work in progress across any scope in Jira, from a single team to a multi-team or portfolio-level view. Instead of being limited to one board, combine multiple data sources to reflect how your organization actually works. You can build your WIP analysis using:

  • Boards – Scrum or Kanban boards (single or multiple)
  • Projects or Releases – track WIP across projects or specific release versions
  • Issue hierarchy – parent issues or linked issues for initiative-level views
  • Epics – select specific epics or use JQL to define a group
  • JQL filters – saved or custom queries for fully flexible scope definition
Data source selection in the WIP (Work in Progress) Aging chart in Jira

This feature is helpful for

  • Tracking WIP across multiple teams or boards in one view
  • Building portfolio-level flow analysis (epics, initiatives, releases)
  • Focusing on a specific subset of work using JQL (for example, by label, component, or team)

Key feature 2: Identify aging work and bottlenecks in real time

The WIP (Work in Progress) aging report in Jira shows how long work items have been in progress across each stage of your workflow, helping you quickly identify aging items, bottlenecks, and flow risks. Instead of focusing on completed work, the chart visualizes only current WIP, allowing teams to take action before delays impact delivery.

📊 How to read the chart

WIP Aging chart gadget showing aging work across workflow stages

Each column represents a workflow stage (1️⃣), with a WIP indicator showing how many items are currently in that stage. Each dot represents an individual work item (2️⃣), positioned according to how long it has been in that stage. Items higher on the chart have been waiting longer and may require attention.

In the example, most items in In Progress are relatively new, while several items in Dev Done have been sitting significantly longer, indicating a potential bottleneck or waiting stage.

This feature is helpful for

  • Detecting bottlenecks and waiting stages in real time
  • Identifying items that require attention
  • Prioritizing work based on how long it has been in progress

Key feature 3: Highlight aging risks with percentile-based thresholds

Percentile highlights allow you to compare the age of current work items against the historical performance of completed issues, helping you quickly identify items that are aging beyond expectations.

Percentile highlight zones in WIP Aging report example

By default, the chart displays three highlight zones (3️⃣):

  • <85% (green) – items aging within the typical historical range
  • 85–95% (amber) – items approaching the upper bound of normal aging
  • >95% (red) – items exceeding expected aging thresholds

These thresholds are calculated using completed issues from a selected historical interval (for example, Last → 6 bi-weeks (4️⃣)). This means aging is evaluated relative to your team’s actual past performance, not arbitrary limits.

This feature is helpful for

  • Identifying items that are likely to miss expectations
  • Aligning teams on what “too old” means in the workflow
  • Replacing fixed SLAs with probabilistic, evidence-based benchmarks

Key feature 4: Customize WIP definition with your workflow statuses

By default, the chart includes all statuses from the In Progress category. However, many workflows include additional steps, parallel stages, or intermediate statuses that may or may not represent active work.

With custom WIP statuses, you can select exactly which statuses should be included in the analysis to reflect how your team actually works. The selected statuses define which items appear on the chart, how WIP age is calculated, and which workflow columns are displayed.

Selecting WIP statuses in the Aging chart for Jira

This feature is helpful for

  • Aligning the chart with custom workflows and processes
  • Focusing analysis on the stages that matter most
  • Creating consistent WIP definitions across teams

Key feature 5: Explore aging patterns with Breakdown and Issue lists

The Aging chart is supported by Breakdowns and Issue lists that help you move from a high-level view to a detailed analysis of individual work items. These views cover both current WIP items displayed on the chart (5️⃣) and historical completed items used as a benchmark for percentile highlights (6️⃣).

The Breakdown summarizes items across workflow stages and allows you to segment data by any Jira field across two levels (for example, Issue type → Assignee (7️⃣)). The Issue lists allow you to inspect the exact items behind each segment (8️⃣).

Breakdown and Issue list in the Aging chart in Jira

This feature is helpful for

  • Identifying which teams, issue types, or assignees are driving aging
  • Investigating bottlenecks at a deeper level
  • Supporting stand-ups and root-cause analysis

Additional features of the WIP Aging chart

1. Focus on relevant work with Issue filters

The aged WIP (Work in progress) chart allows you to refine the dataset using Issue filters, ensuring the analysis reflects exactly the work you want to track. This helps you isolate specific slices of work, such as a single team, a release, an initiative, or high-priority work, and avoid noise from unrelated items.

You can filter by:

  • issue type
  • epics
  • releases
  • labels, assignees, or any Jira field via JQL
Issue filter configuration in the WIP (Work in Progress) aging chart

2. Export insights for sharing

You can export the WIP Aging chart as an image (PNG) or PDF, making it easy to share insights with stakeholders outside Jira. This is useful for reporting in team or stakeholder meetings or documenting flow analysis and bottlenecks.

Export options in the WIP (Work in Progress) aging chart in the Jira dashboard

What about the native Jira WIP Aging chart

Jira does offer an Average Age Report, but its capabilities are limited compared to what teams typically need for flow analysis:

❌ It provides only a single aggregated metric (average age), with no visibility into distribution, outliers, or individual items.

❌ It does not show which specific items are aging, making it difficult to act on risks.

❌ It is typically limited to a single board or scope, with no support for combining multiple boards or focusing on a specific epic or release.

❌ There is no way to define what counts as WIP - the report relies on default workflow assumptions.

❌ There is no breakdown by workflow stages, so you cannot see where work is getting stuck.

❌ It lacks percentile-based insights, so teams cannot distinguish between typical aging and outliers.

❌ There are no visual thresholds or highlights to identify at-risk or overdue work.

❌ There is no way to segment the underlying data through Breakdown.

Advantages of using the WIP Aging chart

The WIP Aging chart in the Broken Build app provides a detailed, real-time view of work in progress:

  • Analyze WIP across multiple boards, projects, releases, epics, or fully custom JQL scopes, not just a single dataset
  • Define what counts as WIP using custom workflow statuses, ensuring the chart reflects your actual process
  • Visualize how long each item has been in each workflow stage, not just an average value
  • Identify aging risks using percentile-based highlights grounded in historical performance
  • Segment data by any Jira field (two-level Breakdown) to uncover root causes
  • Drill down into WIP and historical Issue lists to inspect individual items
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TRY THE CHART
Chart embeded

App used in this WIP Aging chart

Use these examples to create your own WIP Aging report use cases on the Jira Dashboard.

Both Jira apps (plugins) featured here offer a 30-day free trial and are completely free for teams of up to 10 users:

The Agile Reports and Gadgets app includes WIP Aging chart functionality plus a wide range of additional charts and reports.

Frequently Asked Questions

1. What is WIP aging?

WIP aging refers to how long work items have been in progress without being completed. It helps teams understand how long work stays in the system and whether items are progressing within expected timeframes.

2. What is the difference between WIP age and cycle time?

WIP age measures how long an item has been in progress so far, while cycle time measures how long it took to complete an item after it is finished. WIP age is used to monitor current work and detect risks early, whereas cycle time is used to analyze past performance and delivery speed.

3. What does the work item aging chart show?

The work item aging chart shows how long each in-progress item has been in its current workflow stage. It visualizes individual items, highlights those aging beyond typical thresholds, and helps identify bottlenecks or delays in real time.

4. What is aged WIP?

Aged WIP refers to work items that have been in progress longer than expected based on historical performance or defined thresholds. These items are more likely to be delayed and may indicate blockers, bottlenecks, or process inefficiencies.

5. Why do some items appear very high on the chart even if they are not blocked?

Items appear high on the chart simply because they have spent a long time in their current stage, not necessarily because they are blocked. This can happen when work is complex, low priority, waiting for external input, or intentionally paused. Even if progress is ongoing, a long duration in one stage will increase the item’s age and move it higher on the chart.

6. How to add WIP (Work in Progress) aging chart to a Jira dashboard?

You can either add the WIP Chart gadget to your Jira dashboard or create a chart from the app’s Home page or your team’s space page, then save it to a dashboard as a gadget.

Once added, the chart updates automatically based on the selected configuration and always reflects the latest data:

Saving the WIP Aging chart on a Jira dashboard

7. Can I use WIP Aging for Kanban and Scrum teams in the same chart?

Yes, you can analyze both Kanban and Scrum teams in a single WIP Aging chart by selecting Projects or using a custom JQL filter as your data source. This allows you to combine work from different boards and workflows into one view, making it easier to track aging across multiple teams or delivery models.

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